Krew Pilates Privacy Policy

Last Updated: August 7, 2026

Krew Pilates ("Krew Pilates," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes the information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:


1.1 Contact Information

We may collect your name, email address, telephone number, mailing address, and other contact information when you create an account, purchase services, subscribe to communications, or otherwise interact with us.


1.2 Payment Information

Payments are processed through secure third-party payment processors. We do not store complete payment card information.


1.3 Health and Fitness Information

We may collect health history, injuries, medical conditions, fitness goals, and other information you voluntarily provide to help us deliver our services safely and effectively.


1.4 Communications

We may retain records of communications between you and Krew Pilates, including emails, telephone calls, text messages, and other correspondence.


1.5 Website Usage Information

We may automatically collect information regarding your use of our website, including IP address, browser type, device information, pages visited, and usage data through cookies or similar technologies.


2. How We Use Your Information

We may use your information to:

  • Provide and manage memberships, classes, workshops, and other services.
  • Process payments and maintain financial records.
  • Manage your account and reservations.
  • Communicate with you regarding your account, services, and customer support.
  • Send marketing communications, promotions, and studio updates where permitted by law.
  • Improve our website, services, and customer experience.
  • Comply with applicable legal and regulatory requirements.

If you opt in to receive text messages from Krew Pilates, we may send you appointment reminders, class updates, membership and account notifications, promotional offers, and other studio-related communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Your consent to receive text messages is not a condition of purchase.


3. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


4. Disclosure of Information

We do not sell your personal information.

We may disclose your information in the following circumstances:


4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including payment processing, scheduling software, communications, analytics, and technology services.


4.2 SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services.


4.3 Legal Requirements

We may disclose personal information when required by applicable law, regulation, legal process, or governmental request, or when necessary to protect our rights, property, or safety.


5. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or opt out of certain marketing communications.
  • Request a copy of your personal information where applicable.


6. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience. You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.


7. Contact Information

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Krew Pilates
12351 W. 64th Avenue
Arvada, CO 80004

Email: hello@krewpilates.com


8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will become effective upon posting the revised Privacy Policy on our website. Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy.